Terms & Conditions

1. Introduction

Welcome to Rustic Charm ("we", "our", "us"). By accessing or using our website at rusticcharm.in, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Account Registration

To place an order, you may need to create an account by providing your phone number. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and up-to-date information

3. Products & Pricing

All product descriptions and images are as accurate as possible. However, we do not warrant that descriptions, colours, or other content are error-free. Prices are listed in Indian Rupees (₹) and include applicable taxes unless stated otherwise. We reserve the right to modify pricing at any time without prior notice.

4. Orders & Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Payment is processed securely through Razorpay. We accept UPI, credit/debit cards, net banking, and popular wallets.

Orders are confirmed only after successful payment verification. You will receive an order confirmation via email and SMS.

5. Shipping & Delivery

We ship across India. Delivery timelines vary by location and are estimates only. For full shipping details, please refer to our Shipping Info page. Risk of loss and title for items pass to you upon delivery to the carrier.

6. Returns & Refunds

We accept returns within 7 days of delivery for eligible items. For complete details, please refer to our Returns & Exchange and Refund Policy pages.

7. Intellectual Property

All content on this website — including images, text, designs, logos, and artwork — is the property of Rustic Charm or its licensors and is protected by Indian copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Rustic Charm shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products. Our total liability shall not exceed the amount paid by you for the specific product giving rise to the claim.

9. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

10. Contact

If you have questions about these terms, please contact us or email hello@rusticcharm.in.